CUSTOMER CARE

At SOR Strands, our commitment to customer care is as unwavering as our dedication to elegance. We understand that your experience is paramount, and our Customer Care team is here to ensure that every interaction exceeds your expectations. From pre-purchase inquiries to post-purchase support, we are ready to assist with any questions or concerns you may have. Your satisfaction is our priority, and we pride ourselves on delivering not just products but an exceptional service that mirrors the luxury of our brand.

For swift and efficient assistance, please reach out to our Customer Care team through the provided contact channels. We value your feedback, and your satisfaction is our measure of success. Thank you for choosing Sor Strands, where every customer is treated with the grace and care they deserve. 

PRIVACY & SAFETY

At SOR Strands, we prioritize the privacy and safety of our customers. We are committed to maintaining the confidentiality of your personal information and ensuring a secure shopping environment. Our website employs industry-standard encryption technology to safeguard your data during transmission, providing a secure online experience.

Rest assured, any information shared with us is used solely for order processing, personalized customer service, and to enhance your overall shopping experience. We do not sell or share your details with third parties without your explicit consent. If you have any concerns or questions about your data, our dedicated Customer Care team is available to assist you.